This framework is to develop knowledge and skills relating to the Children & Young People’s Workforce. Suitable for Apprentices working in nursery settings.
Residential Childcare pathway, this level 3 pathway is suitable for those working with children and young people in residential settings
Appropriately trained and deployed staff, supporting teaching and learning in schools, play a crucial role in supporting pupils, parents and colleagues.
School Business Professionals (SBPs) perform a role which is unique to schools, administering and managing the financial, site and support services within the school context. They provide essential support to school leadership teams, implementing their financial and business decisions.
In an increasingly service-led economy, customer demand for better and more individualised service is set to continue to increase. Therefore there is a need to raise customer service standards and increase the supply of people with customer service skills.
Management and leadership skills have a major impact on the development, productivity and performance of organisations of all sizes and across all sectors of the economy.
Administrators need a broad range of skills to work efficiently and to help increase business productivity. Skills shortages identified by organisations include a lack of office and administration skills, customer-handling skills, technical and practical skills, oral communication skills and IT skills, all of which are covered within the Business Administration Apprenticeship framework.