This framework is to develop knowledge and skills relating to the Children & Young People’s Workforce. Suitable for Apprentices working in nursery settings.
Residential Childcare pathway, this level 3 pathway is suitable for those working with children and young people in residential settings
Appropriately trained and deployed staff, supporting teaching and learning in schools, play a crucial role in supporting pupils, parents and colleagues.
Management and leadership skills have a major impact on the development, productivity and performance of organisations of all sizes and across all sectors of the economy.
In an increasingly service-led economy, customer demand for better and more individualised service is set to continue to increase. Therefore there is a need to raise customer service standards and increase the supply of people with customer service skills.
Administrators need a broad range of skills to work efficiently and to help increase business productivity. Skills shortages identified by organisations include a lack of office and administration skills, customer-handling skills, technical and practical skills, oral communication skills and IT skills, all of which are covered within the Business Administration Apprenticeship framework.